Last updated: April 8, 2026
Aspire Performance ("we," "us," or "our") operates the Aspire Performance platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including any SMS/text messaging features.
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, and address when you create an account or interact with our services.
Communication Data: Messages sent through our platform, including SMS/text messages, chat messages, and email communications.
Usage Data: Information about how you access and use the Service, including your IP address, browser type, pages visited, and time spent on pages.
Lead Information: Contact information provided by end users through AI chatbots, website forms, phone calls, or appointment booking systems on client websites managed through our platform.
We use the information we collect to:
• Provide, operate, and maintain the Service
• Send transactional SMS/text messages including appointment confirmations, lead follow-ups, review requests, and missed call responses
• Communicate with you about your account and our services
• Improve and personalize the Service
• Process transactions and send billing information
• Comply with legal obligations
Our Service includes SMS/text messaging capabilities. By providing your phone number through any of our opt-in methods (website chatbot, appointment booking, or phone interaction), you consent to receive text messages related to your inquiry or appointment.
• Message frequency varies based on interaction
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• For help, reply HELP to any message
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Phone numbers collected for SMS communication will only be used for the purposes described in this policy.
We do not sell your personal information. We may share your information with:
• Service providers who assist in operating our platform (e.g., Twilio for SMS, Stripe for payments, Supabase for data storage)
• The business whose website or chatbot you interacted with (your information is shared with the specific business you contacted)
• Law enforcement when required by law or to protect our rights
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data by contacting us.
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for data processing
If you have questions about this Privacy Policy, please contact us at:
Aspire Performance
Email: jason@aspiremediapro.com
Website: aspiremediapro.com
© 2026 Aspire Performance. All rights reserved.